About this role
Process Analyst, Direct Break Fix at Xerox Holdings Corporation. Location: Cebu City, Central Visayas (Region VII), Philippines. Role: defining metrics, driving improvements, leading UAT tests Requirements: Onboarding to Resolution (O2R) Process Analyst focused on process improvement, metrics, documentation, and audit controls. Category: Project and Program Management Seniority: Senior Level Tools: Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Visio, Power BI, Siebel, D365, SAP Business Objects, Analytics Commitment: Full Time Workplace: Onsite Languages: English