About this role
Analyst - WFM (Real Time Analyst) at Etraveli Group. Location: Mumbai, Maharashtra, India. Role: monitor queue, drive performance, plot schedules Requirements: Minimum 1.5 years as a WFM Analyst; strong communication; interpersonal skills; proficient in MS Office and Google Sheets; knowledge of WFM tools; Genesys PureCloud a plus; graduate. Category: Data and Analytics Seniority: Mid Level Commitment: Full Time Workplace: Onsite Languages: English