About this role
Forecast Analyst II at North End Teleservices, LLC. Location: Omaha, Nebraska, United States. Role: developing forecasts, analyzing trends, creating plans Requirements: Develop and maintain call-volume forecasts and capacity plans; analyze trends; provide staffing recommendations; 2+ years WFM/analytics experience; high school required, bachelor's preferred; Excel and Power BI proficiency. Category: Data and Analytics Seniority: Entry Level Tools: Microsoft Excel, Power BI, WFM tools Commitment: Full Time Workplace: Onsite Languages: English