About this role
Implementation Analyst (São Paulo, SP, BR, 04571-010) at The Leader in Enterprise Software | Octave. Location: Sao Paulo, Sao Paulo, Brazil. Role: incident handling, workaround proposal, stabilization improvements Requirements: Technical or higher in IT; experience with ticketing systems; user support; monitoring tools; Portuguese, basic English; SQL and JavaScript; basic ITIL. Category: Information Technology Seniority: Mid Level Tools: Salesforce, ServiceNow, Zabbix, SQL, Javascript, ITIL Certifications: itil foundation Commitment: Full Time Workplace: Remote Languages: Portuguese, English, Spanish