About this role
Analyst - Member Care Quality at Tdecu. Location: Houston, Texas, United States. Role: Monitor quality, Create reports, Analyze causes Requirements: Quality monitoring, reporting, root cause analysis, call calibration, team coordination. Category: Quality Assurance Seniority: Mid Level Tools: Quality monitoring system, Phone system, Microsoft Word, Microsoft Excel, Internet, Intranet, Email Commitment: Full Time Workplace: Onsite Languages: English