About this role
Support Desk Analyst at Nscale. Location: United States. Role: Handling requests, Diagnosing issues, Logging updates Requirements: 1–3 years in technical support or customer-facing technical roles; strong troubleshooting, communication, and prioritization skills; IT fundamentals; Windows/macOS experience; VPN and remote support basics. Category: Information Technology Seniority: Mid Level Tools: Windows, macOS, VPN, Ticketing systems, Remote support tools, Cloud concepts Commitment: Full Time Workplace: Remote Languages: English