About this role
Service Desk Analyst at Saint-Gobain. Location: East Leake or United Kingdom or Ireland. Role: logging incidents, resolving incidents, providing support Requirements: Passion for customer service; experience in a Service Desk, IT support, or customer-facing role (or recent IT graduate); knowledge of Windows and Microsoft 365; basic hardware troubleshooting or willingness to learn; strong communication and problem-solving skills; ticketing system experience advantageous. Category: Information Technology Seniority: Entry Level Tools: Windows, Microsoft 365, IT ticketing system, Service Management system Commitment: Full Time Workplace: Hybrid Languages: English