About this role
Support Analyst at Sierra Interactive. Location: United States. Role: Troubleshoot issues, Engage customers, Create documentation Requirements: Education: high school diploma or GED; 1-3+ years in customer support or SaaS; strong writing and communication; technical troubleshooting; remote work capability. Category: Customer Service Seniority: Mid Level Tools: HTML, CSS, JavaScript, APIs/JSON, Hubspot, Jira, Confluence, CRM, Windows, GSuite Commitment: Full Time Workplace: Remote Languages: English