About this role
Customer Insight Analyst at Parts Town. Location: Fort Wayne or Plattsburgh. Role: Administer CX platform, Design dashboards, Analyze feedback Requirements: 3+ years in customer insights, VoC, CX, or market research; experience administering CX platforms; strong data storytelling; able to build dashboards and translate data into actions. Category: Data and Analytics Seniority: Mid Level Tools: Qualtrics, Medallia, Sprinklr, Zendesk, CustomerGauge, Salesforce, Qlik, Tableau, Power BI Commitment: Full Time Workplace: Hybrid Languages: English