About this role
Help Desk Analyst (Tier I) at Ddcdine. Location: United States. Role: Managing tickets, Maintaining knowledge base, Assisting users Requirements: IAT Level II certification, Public Trust clearance, experience in help desk and IT service management, hardware/software knowledge, ServiceNow familiarity, strong communication. Category: Information Technology Seniority: Entry Level Tools: ServiceNow Certifications: iat level ii, public trust clearance Commitment: Full Time Workplace: Onsite Languages: English