About this role
Support Analyst at Partner One Capital. Location: Egypt. Role: handling inquiries, troubleshooting issues, logging tickets Requirements: Acts as first point of contact for customers; troubleshoot and resolve issues within SLAs; log and escalate tickets; maintain documentation; strong communication, multitasking, attention to detail; mortgage and prior support experience preferred. Category: Customer Service Seniority: Entry Level Tools: Mortgage Cadence Platform (MCP) Commitment: Full Time Workplace: Remote Languages: English