About this role
Business Analyst at Human Touch LLC. Location: McLean or Arlington or Silver Spring. Role: Analyze data, Improve quality, Collaborate with IT Requirements: Bachelor’s degree or equivalent experience; 3+ years in service delivery data analysis/QA; strong data, QA, and communication skills; proficient with Microsoft 365; experience with ITSM/ServiceNow; able to work onsite with travel. Category: Data and Analytics Seniority: Mid Level Tools: ServiceNow, Microsoft 365, SharePoint, Teams, PowerPoint, Word, Excel Certifications: public trust clearance, samhsa drug screening Commitment: Full Time Workplace: Onsite Languages: English