About this role
Help Desk Analyst at Pursuit Aerospace. Location: Cleveland, Ohio, United States. Role: providing support, installing hardware, troubleshooting network Requirements: Associate's degree in computer science/IT, 2+ years IT experience, fluent English, authorized to work in the U.S. without sponsorship, ability to work subject to ITAR/EAR, strong diagnostic and communication skills. Category: Information Technology Seniority: Entry Level Tools: ServiceNow, Zendesk, Freshservice, Jira Service Management, Invgate, Solarwinds Web Helpdesk, LogMein Rescue, NinjaOne, TeamViewer, ConnectWise, Zoho Assist, Splashtop, BeyondTrust Remote Support Commitment: Full Time Workplace: Onsite Languages: English