About this role
Quality Analyst at EmblemHealth. Location: New York, New York, United States. Role: assessing performance, auditing calls, providing feedback Requirements: Bachelor's degree (or equivalent experience), 2+ years' relevant experience with quality auditing, strong analytical and communication skills, proficiency with MS Office, call center/customer service experience preferred. Category: Quality Assurance Seniority: Entry Level Tools: Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint Commitment: Full Time Workplace: Onsite Languages: English