About this role
Technical Operations Analyst at RideCo. Location: Waterloo, Ontario, Canada. Role: Learn platform, Support customers, Troubleshoot issues Requirements: 3+ years in technical support or a related customer-facing technical role; strong problem-solving; MS Office Suite / Google Workspace proficiency; experience with Salesforce, Zendesk, JIRA, Confluence; able to travel up to 10%; on-call responsibilities. Category: Information Technology Seniority: Mid Level Tools: Salesforce, Zendesk, JIRA, Confluence, MS Office Suite, Google Workspace Commitment: Full Time Workplace: Onsite Languages: English