About this role
QA Analyst at Confie. Location: Tijuana, Baja California, Mexico. Role: evaluating interactions, analyzing trends, coaching staff Requirements: Previous call center and QA experience, advanced English, Windows Office (Word, Excel, PowerPoint) proficiency; Bachelor's degree desirable; experience with continuous improvement is a plus. Category: Customer Service Seniority: Entry Level Tools: Microsoft Word, Microsoft Excel, Microsoft PowerPoint Commitment: Full Time Workplace: Hybrid Languages: English