About this role
Helpdesk Analyst at Vallarta Supermarkets. Location: Santa Clarita, California, United States. Role: resolving issues, providing support, documenting incidents Requirements: 1–3 years help desk experience, strong hardware/software/network troubleshooting, familiarity with ticketing (ServiceNow), ability to lift 60 lbs, typing 45 WPM, A+ certification preferred, associate degree or technical certification preferred. Category: Information Technology Seniority: Entry Level Tools: Microsoft Office, AS/400, Vocollect, OnBase, ServiceNow Express, VPN Certifications: a+ Commitment: Full Time Workplace: Onsite Languages: Kashmiri, English