About this role
Helpdesk Analyst at Enchanted Rock Management LLC. Location: Houston, Texas, United States. Role: provide support, troubleshoot issues, manage lifecycles Requirements: 3–5 years IT support; Bachelor’s in IT or equivalent; knowledge of Microsoft 365, Windows/MacOS, identity and access management; strong communication; ability to document issues; multi-priority management. Category: Information Technology Seniority: Mid Level Tools: Microsoft 365, Windows, MacOS, iOS, Identity and access management, Teams Rooms, Intune, Device management, PowerShell, Endoint management Certifications: comptia a+, comptia network+, microsofts (ms-102, ms-700, ms-900, sc-300, az-104) Commitment: Full Time Workplace: Onsite Languages: English