About this role
IT Service Delivery Analyst at goeasy. Location: Mississauga, Ontario, Canada. Role: build CMDB, manage incidents, coordinate changes Requirements: 2+ years IT service desk, 3–5+ years ITSM, CMDB and ITIL experience; strong communication; degree preferred; on-call and leadership abilities. Category: Information Technology Seniority: Mid Level Tools: Device42, CMDB, Freshservice, ServiceNow, Remedy, ITIL Certifications: itil foundation Commitment: Full Time Workplace: Hybrid Languages: English