About this role
Telecommunication Analyst at Cgf. Location: Toronto, Ontario, Canada. Role: supporting telecom, troubleshooting AV, implementing SIP Requirements: 10+ years Cisco Unified Communications experience; hands-on voice, video, contact center and trading systems support; SIP trunk and SBC knowledge; strong problem-solving and communication; IT diploma/degree or equivalent telecom certification. Category: Information Technology Seniority: Senior Level Tools: CUCM 14.5, Cisco Unity Connection, Cisco Jabber, Cisco Expressway (MRA), Cisco CUBE, AudioCodes, Ribbon SBC, SIP, Cisco Webex Contact Center, Landis, Cisco Webex Room Kit, Microsoft Teams Rooms, Zoom Rooms, Cloud Video Interop (CVI), Microsoft Intune, Microsoft Teams, Microsoft Outlook, Yealink, Poly Certifications: telecom Commitment: Full Time Workplace: Onsite Languages: English