About this role
IT Business Analyst - United States at Maximus. Location: Springfield or United States. Role: maintaining artifacts, documenting systems, supporting incidents Requirements: Bachelor's in related field, 1+ year business analyst experience documenting IT/OT systems, ability to obtain Public Trust (U.S. citizen, no dual citizenship), configuration management and incident/RCA experience, strong technical writing and stakeholder collaboration skills. Category: Information Technology Seniority: Entry Level Tools: ServiceNow, Microsoft SharePoint, CMDB, ITSM, ITOM, Systems Engineering Life Cycle (SELC) Commitment: Full Time Workplace: Remote Languages: English