About this role
Customer Service Analyst - Support (evening shift) at CLBPTS - All Lines of Business. Location: Bucharest, Romania, Romania. Role: fielding inquiries, resolving issues, documenting interactions Requirements: Customer service analyst role handling inquiries, basic front-end app knowledge, and basic troubleshooting; ensures HIPAA/compliance in handling patient portal issues. Category: Customer Service Seniority: Entry Level Tools: Contact center software, Troubleshooting tools, Knowledge articles, Oracle Health Patient Portal Commitment: Full Time Workplace: Onsite Languages: English