About this role
Senior Service Desk Analyst, Support (51526) at Citrin Cooperman. Location: Coral Gables, Florida, United States. Role: Escalate incidents, Troubleshoot issues, Collaborate teams Requirements: 3–5+ years IT support/Service Desk experience; strong troubleshooting across Windows/macOS, Microsoft 365, networking; Identity/Access management (AD, Azure AD); endpoint management; ITSM experience; strong analytical and communication skills. Category: Information Technology Seniority: Senior Level Tools: Windows, macOS, Microsoft 365, Active Directory, Azure AD, Endpoint Management, ITSM, PowerShell, Bash Commitment: Full Time Workplace: Onsite Languages: English