About this role
Analyst - Consumer Support at What Drives Success. Location: Chennai, Tamil Nadu, India. Role: Monitor social media, Respond to inquiries, Collaborate with teams Requirements: 5+ years social media or US-based email B2C experience; experience in high-volume customer service; US time-zone shifts (8:00 AM–6:00 PM CST); Salesforce and social media management tools familiarity; strong communication and problem-solving skills. Category: Customer Service Seniority: Mid Level Tools: Salesforce, Social Media Management Tools Commitment: Full Time Workplace: Remote Languages: English