About this role
Production Support Senior Analyst at Fnz. Location: Pune, Maharashtra, India. Role: lead investigations, perform checks, publish RCAs Requirements: 5–8 years in Production/Application Support; strong SQL; monitoring/tools (Splunk, ServiceNow, PagerDuty, New Relic); incident leadership; ITIL RCA; platform reliability; mentor analysts. Category: Information Technology Seniority: Senior Level Tools: SQL, Splunk, ServiceNow, PagerDuty, New Relic, .NET, SQL Server Certifications: itil Commitment: Full Time Workplace: Onsite Languages: English