About this role
Senior WFM Planning Analyst at TTEC. Location: Cainta, Calabarzon, Philippines. Role: analyze data, deploy automation, report performance Requirements: Senior analyst in GOE, 3+ years ops analytics; 5+ years call center or outsourcing; Excel and BI tools; cross-functional collaboration; flexible shift. Category: Data and Analytics Seniority: Mid Level Tools: Power BI, Tableau, Qlik, Excel, MS Office Commitment: Full Time Workplace: Hybrid Languages: English