About this role
Real Time Analyst (WFM) at Rapid Response Monitoring. Location: Syracuse, New York, United States. Role: monitoring alarms, analyzing volume, managing staffing Requirements: Monitor and analyze real-time alarm and call volume; 1+ years WFM or data analyst experience; proficiency with Aspect/Alvaria WFM Suite and Microsoft 365; ability to obtain Department of Defense security clearance. Category: Protective Services Seniority: Entry Level Tools: Aspect/Alvaria WFM Suite, Microsoft 365, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Teams Commitment: Full Time Workplace: Onsite Languages: English