About this role
Functional Analyst - Genesys and OSC at Sandisk. Location: Bengaluru, Karnataka, India. Role: analyzing requirements, configuring systems, troubleshooting issues Requirements: 3+ years as Functional Analyst with Genesys expertise, 2+ years with Oracle Service Cloud, strong contact center knowledge, requirement analysis, system testing, troubleshooting, documentation, and stakeholder communication skills. Category: Information Technology Seniority: Mid Level Tools: Genesys, Oracle Service Cloud (OSC), SQL Certifications: project management Commitment: Full Time Workplace: Onsite Languages: English