About this role
OmniCS Business Analyst/Product Owner at Richemont. Location: Moscavide, Lisbon, Portugal. Role: owning delivery, optimizing solutions, triaging incidents Requirements: Bachelor's or Master's in CS/Software/IT/Business; 5+ years as Business Analyst/Product Specialist/Solution Architect; experience with customer service domains, APIs, integrations, Jira/ServiceNow, Postman; strong documentation and change management skills. Category: Product Management Seniority: Senior Level Tools: PEGA, Salesforce, Service Cloud, Marketing Cloud, SAP S/4HANA, Postman, Kong Insomnia, Jira, ServiceNow, Confluence, Jira Product Discovery, Zephyr, GCP, Looker, HTML, ABAP Commitment: Full Time Workplace: Hybrid Languages: English