About this role
Help Desk Jr. Analyst at Cogent People Inc. Location: Columbia, Maryland, United States. Role: providing support, troubleshooting issues, documenting solutions Requirements: Associate's degree or equivalent experience, 2+ years help desk/technical support experience, strong communication and troubleshooting, ability to document issues. Must meet U.S. residency/work-history and authorization requirements and be able to obtain Public Trust clearance. Category: Information Technology Seniority: Entry Level Tools: Agile, DevSecOps, CMS Commitment: Full Time Workplace: Hybrid Languages: English