About this role
Senior Business Analyst at Cubic. Location: Hyderabad or North America. Role: eliciting requirements, designing ivr, validating solutions Requirements: Four-year degree in engineering or business; 5+ years as a business/technical analyst; telephony/contact center experience; SDLC knowledge; proficiency with Microsoft Office, Jira, ServiceNow, Confluence; strong communication and analytical skills. Category: Project and Program Management Seniority: Senior Level Tools: Microsoft Office, Jira, ServiceNow, Confluence, IVR, AI/Kore, CRM Commitment: Full Time Workplace: Onsite Languages: English