About this role
Service Desk Analyst at Techwave. Location: Hyderabad, Telangana, India. Role: Provide support, Mentor analysts, Diagnose issues Requirements: 2-5 years in service desk support with ITIL, ServiceNow, Windows/macOS, VPN, AD, and strong customer service. Category: Information Technology Seniority: Mid Level Tools: ServiceNow, ITSM tools, Microsoft 365, Active Directory, macOS, Windows, VPN Certifications: itil foundation Commitment: Full Time Workplace: Onsite Languages: English