About this role
Quality Analyst at Shiv am Stock Broking Limited. Location: Patna, Bihar, India. Role: Monitor calls, Analyze complaints, Score quality Requirements: Quality Analyst with 1-3 years in financial services; strong attention to detail, communication, analytical thinking; QA processes familiarity; knowledge of CRM/call-center tools. Category: Quality Assurance Seniority: Mid Level Tools: CRM, Call center tools Commitment: Full Time Workplace: Onsite Languages: English