About this role
WFM & Reporting Analyst at Public Group. Location: Alimos, Attica, Greece. Role: creating reports, monitoring metrics, analyzing data Requirements: Knowledge of call center WFM calculations, forecasting/scheduling tools (asset), advanced Microsoft Excel and Office, strong analytical, organizational, communication and problem-solving skills. Category: Data and Analytics Seniority: Mid Level Tools: Microsoft Office, Microsoft Excel Commitment: Full Time Workplace: Hybrid Languages: English