About this role
IT Systems Analyst at Edenpeople. Location: Boston, Massachusetts, United States. Role: Act as SPOC, Manage incidents, Support users Requirements: Bachelor’s degree in IT or related field or equivalent hands-on desktop support; 2+ years experience; ITIL; 2+ years cloud tech (Microsoft 365, Azure); Windows 10/11; macOS; strong communication; ability to work independently. Category: Information Technology Seniority: Mid Level Tools: Windows, macOS, Microsoft 365, Azure, ITIL, Office Commitment: Full Time Workplace: Onsite Languages: English