About this role
Business Analyst at Cognizant. Location: Mexico City or Guadalajara or Monterrey or Queretaro. Role: gather requirements, translate specifications, conduct workshops Requirements: 6+ years as a Business Analyst with ServiceNow ITSM/ITAM expertise; strong analytical, communication, documentation, and training skills; hybrid work experience; advanced English required. Category: Information Technology Seniority: Mid Level Tools: ServiceNow, ITSM, ITAM, ITOM, ITIL Commitment: Full Time Workplace: Hybrid Languages: English