About this role
Helpdesk Analyst at Agile Defense. Location: Quantico, Virginia, United States. Role: providing support, resolving incidents, managing requests Requirements: Must hold Secret clearance, IAM I (CAP, CND, Cloud+, GSLC, or Security+ CE), 2+ years help desk/technical support experience, experience with Windows, Microsoft Office, and Remedy Ticketing System, strong analytical and communication skills; ITILv4 desired. Category: Information Technology Seniority: Entry Level Tools: Windows, Microsoft Office, Remedy Ticketing System Certifications: iam i, cap, cnd, cloud+, gslc, security+ ce, itilv4 Commitment: Full Time Workplace: Onsite Languages: English