About this role
Member Contact Operations Analyst (12-Month Contract) at Vancity. Location: Surrey, British Columbia, Canada. Role: defining requirements, developing reports, collaborating with stakeholders Requirements: 2+ years in a contact center; 1+ year Genesys Cloud admin; 1+ year DBMS experience (Power BI, SQL); strong analytics and communication. Category: Data and Analytics Seniority: Mid Level Tools: Genesys Cloud, Power BI, SQL, Snowflake, App Foundry, Kibana Commitment: Full Time, Temporary Workplace: Hybrid Languages: English