About this role
Support Analyst – (12 Month FTC) at Umusic. Location: London, England, United Kingdom. Role: supporting products, managing incidents, delivering training Requirements: Provide first-line support and communications across websites and apps; experience with Sitecore, Salesforce, Zendesk, Jira/Confluence, MuleSoft, and reporting; strong stakeholder communication and analytical skills. Category: Information Technology Seniority: Mid Level Tools: Cue Sheet Helper, Apple Final Cut Pro, Adobe Premiere Pro, Sitecore CMS, Salescloud, Mulesoft, Marketing Cloud, Zendesk, Jira, Confluence, Salesforce CRM Commitment: Full Time, Contract Workplace: Onsite Languages: English