About this role
Voice Analyst (Telecom Support) at The Nemours Foundation. Location: Orlando, Florida, United States. Role: Coordinate vendors, Monitor resources, Resolve tickets Requirements: Associate degree preferred; 3-5 years technology-focused experience; experience with voice technologies (Cisco CUCM/Unity, TalkDesk, Microsoft Teams Voice) and cloud contact center platforms. Category: Information Technology Seniority: Mid Level Tools: Cisco CUCM, Unity Connection, TalkDesk, Microsoft Teams Voice, cloud contact center platforms Commitment: Full Time Workplace: Onsite Languages: English