About this role
Customer Experience Analyst at Slang. Location: Bogota, Distrito Capital de Bogotá, Colombia. Role: Manage requests, Detect issues, Analyze patterns Requirements: 1+ year in customer experience, success, or support; strong analytical skills; bilingual Spanish/English; autonomous; proactive; strong communication. Category: Customer Service Seniority: Entry Level Tools: CRM, Data Analytics, Ticketing System Commitment: Full Time Workplace: Hybrid Languages: Spanish, English