About this role
Response Analyst at Fortra. Location: Colombia. Role: managing change, leading response, analyzing causes Requirements: Bachelor's in IT, 3+ years in IT operations, ITIL knowledge, experience with incident/change/problem management, strong communication, analytical skills, and familiarity with on-premise or cloud environments. Category: Information Technology Seniority: Mid Level Tools: ITIL, Agile, Scrum, PMP, DevOps, ITSM Certifications: itil foundation, pmp Commitment: Full Time Workplace: Remote Languages: English