About this role
Client IT Analyst - Kenya at Athenago. Location: Nairobi, Nairobi, Kenya. Role: Troubleshoot issues, Manage tickets, Coordinate escalations Requirements: 3+ years in technical support or enterprise IT; experience troubleshooting identity, authentication, endpoint, SaaS or access issues; strong communication and cross-functional coordination. Category: Information Technology Seniority: Mid Level Tools: SSO, MFA, Identity Management, Endpoint Management, Ticketing Systems, SaaS Platforms Commitment: Full Time Workplace: Remote Languages: English