About this role
Senior Service Delivery Analyst - Aegon AM at Transamerica. Location: Cedar Rapids, Iowa, United States. Role: leading delivery, owning processes, monitoring performance Requirements: 5+ years IT service delivery experience, strong ITIL/ITSM knowledge, ServiceNow and CMDB experience, stakeholder management, analytical and process improvement skills, project/Agile familiarity (SAFe/SDLC). Category: Information Technology Seniority: Senior Level Tools: ServiceNow, CMDB, SAFe Certifications: itil 4 foundation, itil 5 foundation Commitment: Full Time Workplace: Hybrid Languages: English