About this role
Technical User Support Analyst at Mdtkangaroo. Location: Heerlen or Amsterdam. Role: resolving problems, supporting users, tracking issues Requirements: 2+ years help-desk experience with a high school diploma or equivalent; experience resolving end-user hardware/software issues and using IT Service Management processes. Category: Information Technology Seniority: Entry Level Tools: ServiceNow, Microsoft Outlook, Microsoft Teams, Zoom Commitment: Part Time Workplace: Hybrid Languages: English