About this role
Response Center Analyst 1 - Technical Product Support at GSI. Location: Lawrence, Pennsylvania, United States. Role: prioritize incidents, provide support, escalate issues Requirements: 2+ years technical support; product support in copper/fiber cabling, KVM switches, video/Datacom; bilingual English/Spanish; associate degree; strong communication and multitasking skills. Category: Information Technology Seniority: Mid Level Tools: Copper Cabling, Fiber Cabling, KVM Switches, Video Switching, Datacom/Networking, Cabinet Rack Enclosures Commitment: Full Time Workplace: Onsite Languages: English, Spanish