About this role
TechEx Operations Analyst (IT Support) at NBCUniversal. Location: Bedford, Bedford Borough, United Kingdom. Role: providing support, diagnosing issues, managing tickets Requirements: 3+ years client-facing IT support in enterprise environments; hands-on Windows/macOS/iOS, Microsoft 365, ServiceNow, Active Directory/Azure AD, Intune/Apple DEP; meeting room AV support; networking fundamentals; experience with endpoint and monitoring tools. Category: Information Technology Seniority: Mid Level Tools: Windows, macOS, iOS, Microsoft 365, ServiceNow, Active Directory, Azure AD, Microsoft Intune, Apple DEP, Microsoft Teams Rooms, Cisco, Crestron, Nexthink, Power Automate, Power Apps Certifications: itil, microsoft Commitment: Full Time Workplace: Onsite Languages: English