About this role
ASPIRE GSC – Service Desk Level 1/Level 2 Analyst - Belfast Based at Version 1. Location: Belfast, Northern Ireland, United Kingdom. Role: troubleshooting issues, managing incidents, supporting users Requirements: 2+ years IT support/service desk experience; knowledge of IT infrastructure, ServiceNow, Microsoft Office 365, Active Directory, Group Policy, Windows Server; AWS/Azure fundamentals; ITIL v4 preferred; strong communication and troubleshooting skills. Category: Information Technology Seniority: Entry Level Tools: ServiceNow, Microsoft Office 365, Active Directory, Group Policy, Windows Server, Linux, Azure, AWS Certifications: itil v4 Commitment: Full Time Workplace: Hybrid Languages: English