About this role
App & AI Business System Analyst at Docusign. Location: Bengaluru, Karnataka, India. Role: designing solutions, optimizing processes, analyzing data Requirements: 8+ years as a business systems analyst focused on internal enterprise apps, ERP/CRM integrations, APIs, SQL, AI/ML concepts, and translating stakeholder needs into user stories and acceptance criteria. Category: Information Technology Seniority: Senior Level Tools: SQL, REST APIs, ERP, CRM, Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), embeddings, Cross-Industry Standard Process for Data Mining (CRISP-DM), Agile, Scrum Certifications: lean six sigma, agile, product management Commitment: Full Time Workplace: Hybrid Languages: English