About this role
Senior CX Ops Analyst at Swile. Location: São Paulo, Sao Paulo, Brazil. Role: configure automations, build dashboards, manage Zendesk Requirements: Experience administering Zendesk, building automations, dashboards, and integrations; strong CX analytics; no-code automation (Zapier, Make, n8n); English proficiency; stakeholder management; strategic project delivery. Category: Information Technology Seniority: Senior Level Tools: Zendesk, Qualtrics, Intercom, Braze, Typeform, Zapier, Make, N8N Commitment: Full Time Workplace: Hybrid Languages: English, Portuguese